Custom Made Windows
Factory Direct Custom Windows Ideal For Designers & Architects
Custom windows can bring out the distinctiveness of each home and portray your unique style. Our custom made windows cater to the specific requirements of designers and architects, enabling them to create a truly unique looks that elevates the overall aesthetic of any space.
With an extensive variety of materials such as uPVC, PVC, Hybrid and Aluminum Windows as well as multiple finishes, colors, and styles at your disposal, our custom windows can seamlessly align with your vision and needs.
Committed to exceptional craftsmanship and customer satisfaction, we ensure the highest quality solution for your project.
ALL PHOTOS ON THIS PAGE ARE PROJECTS BY FACTORY DIRECT MONTREAL AND ARE COPYRIGHT PROTECTED
Aesthetics and Personalization
Custom Windows Performance & Efficiency
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Book Your Custom Consultation
Ready to enhance your space with custom windows from Factory Direct Montreal? Contact us today to book your custom consultation and begin collaborating with our team of experts. We’ll guide you through the process, ensuring that your vision becomes a reality.
Collaborate with Our Team of Experts
Our team of experienced professionals is eager to assist you in creating the perfect custom window solution for your home or project. Let’s work together to bring your unique vision to life, combining aesthetics, functionality, and performance for a truly exceptional result.
Service Areas
We work hard to gain your trust and always try to do our best
Vorie Levy
1743115893
From beginning to end ,Sasha and Sveta were a pleasure to work with. Very organized, quick turnaround. Alex and his team did a great job installing. Thank you .
S Chamber
1743081761
Le 26 mars 2025, j'ai fait remplacer ma porte d'entrée et deux fenêtres du sous-sol. Merci à Sacha, Sveta et les techniciens. Ces gens travaillent tous pour satisfaire les clients, ils sont très professionnels. Le prix est très compétitif. Je suis très satisfaite du résultat. Le tout a été fait dans les délais. Merci beaucoup à toute l'équipe de Factory Direct.
wael awad
1742859530
I had an excellent experience with Factory Direct and Sasha. From the moment I reached out, they were professional, knowledgeable, and extremely helpful. Sasha took the time to answer all my questions and provided a fair quote for the windows I needed. The installation process was smooth, and the quality of the windows is top-notch. I highly recommend them if you're looking for reliable service and high-quality products. Thank you, Sasha and Factory Direct, for your outstanding work! Thank you very much SASHA
Gérald Laniel
1742653601
pc
1742574384
Recently we have our windows replaced/installed by Factory Direct it was a 100% improvement.
Sasha & Sveta are a dynamic duo, very helpful. A 5 stars team.
If you need windows or doors in the future you should definitely give them a call.
Sasha & Sveta are a dynamic duo, very helpful. A 5 stars team.
If you need windows or doors in the future you should definitely give them a call.
Nataly Talmaci
1741307741
Thank you so much for my new door, installation team was very professional.
I want to say a big "thank you" for sale.rep. who gave me a quote, she was friendly & easy talking. Viktoria very professional lady, & very polite & positive person.
I want to say a big "thank you" for sale.rep. who gave me a quote, she was friendly & easy talking. Viktoria very professional lady, & very polite & positive person.
C Berroeta
1738094554
We recently had new windows and front door installed in my home and I was very happy with the entire experience.
From the start to finish (visit from Sasha to explain all the processs), then follow up (Sveta to review quotation and next steps) and installation (Factory Direct installation team to fully complete the work with quality) was exceptional service.
On top of that , Sasha helped us to understand the process to get the government loan and rebates and is very knowledgeable on the product , making the process easy to follow and meet the requirements I had (quality, price, delivery time).
I highly recommend Factory Direct for windows / door projects.
Carlos B.
From the start to finish (visit from Sasha to explain all the processs), then follow up (Sveta to review quotation and next steps) and installation (Factory Direct installation team to fully complete the work with quality) was exceptional service.
On top of that , Sasha helped us to understand the process to get the government loan and rebates and is very knowledgeable on the product , making the process easy to follow and meet the requirements I had (quality, price, delivery time).
I highly recommend Factory Direct for windows / door projects.
Carlos B.
Ana Barbacari
1734999069
Nous avons remplacé nos fenêtres avec le Factory Direct. Il y a presque trois ans et nous sommes extrêmement satisfaits de notre choix. Notre projet était assez grand, car on a changé la porte d'entrée et la grande fenêtre au-dessus, les fenêtres de la maison et la porte patio. On a pensé que le projet était très difficile à réaliser, mais le Factory Direct a montré que pour eux c’était rien impossible. ☺️Cependant, ils ont tout fait dans une seule journée. La porte d'entrée a été remplacée par une plus large, afin de faciliter l'entrée d'objets volumineux comme un lit ou un frigidaire, car nous ne souhaitons plus utiliser l'entrée arrière qui a été abîmée lors de la livraison d'un frigidaire. Jusqu’à date, il n'y a aucun problème de buée ni d'autres défauts. Seulement, en été, une fenêtre avait petit problème, mais elle a été rapidement remplacée et depuis, nous n'avons rencontré aucune difficulté. Nous recommandons vivement le Factory Direct, car leurs produits sont de qualité et le prix est tout à fait justifié. De plus, service client est très apprécié! Merci beaucoup!
Alejandro Beru
1733716467
I purchase the windows 2 years ago for my property from this company, and I couldn’t be happier with my experience! The showroom is great, and Sasha took the time to provide all the information I needed to pick the perfect windows. Sveta was incredibly patient and kind, always answering my calls and questions—even with the many changes I requested! The team in the office is always welcoming and professional, which made the whole process smooth and enjoyable. The quality of the windows is excellent, and the prices were very reasonable. I’ll definitely be coming back for future investment properties. Thank you again for everything, "After yer of using my new windows, I recently encountered an issue, and the service department was incredible in handling it. They resolved the problem quickly and at no extra cost, which I really appreciated. From my very first interaction with the service manager, I felt well taken care of and am so glad I chose this company. Their professionalism and prompt response left a lasting impression, and I highly recommend them for their outstanding customer service!
Self Served
1732762728
First class service from beginning to end even though mine was a small order (2 tilt and turn windows for basement bedrooms). I was happy to find these hard to find windows at a reasonable price. Not only was dealing with Tony a breeze, delivery was on time and installation was perfect and cleanly done (floors and furniture covered by the installers, and vacuum in tow) complete with interior and exterior mouldings (not shown in the pictures). I held off on my review until I would receive the warranty documents from the manufacturer which I was told I would get (back in June 2024), but never got...a minor detail in any event. All the same, I highly recommend this company and would not hesitate to hire them again.
jasbir gill
1732758308
I got done 5 window and patio door installation done. Sasha and Sveta, their team, did a very good job. Energystar windows I highly recommend this company. Great job
marjolaine lapierre
1732653545
Superbe expérience. L’équipe a été tellement efficace, ils ont faits toutes les fenetres en une journée, 2 étages plus de 10 fenetres. Suivi excellent par l’équipe de vente. Merci a tous pour l’excellent travail.
Glenda Bellware
1732462519
I just had 3 exterior doors installed and I could not recommend Factory Direct more. Sasha and his Team of Professionals were incredible. Sasha answered all my questions and inquiries quickly and efficiently. The Admin office wasted no time in getting back to me quickly. The installers were meticulously efficient and I kept them warm with coffee on that rainy and damp day. I highly recommend and thank Factory Direct for their Professional Service.
Nancy Lord
1732337995
My experience with Factory Direct Windows and Door's.The representative that they sent at Factory Direct was Sasha, the only representative that came with a brochure and a model of the windows to be installed if naturally we would do business with them. Their knowledge and service was provided by Sasha and his wife Sveta . Sasha that came to me was professional and explained to me to a tee how the whole thing would work out. I had shopped around and for the triple pane that they offered it ended up to be less then the double pane that other companies offered…..So it was almost a no brainer……When my 11 energy star windows were ready they delivered them on the day promised, on time with the best crew anyone would expect. Wonderful people, hard workers. They did not stop until every window was installed to perfection. It is the most attentive service with the utmost care, respect, and integrity that any customer would expect. Thank you Sasha, Sveta and to your Crew. I will always recommend the beautiful work you did for me..
Nancy, Beaconsfield, Qc.
Nancy, Beaconsfield, Qc.
Alain Doret
1732315391
J’ai installer mes fenêtres Jeudi le 17 oct 2024, salon, chambre a coucher et porte de salon. Le travaille a été super bien fait et rapidement. Tres content du résultat physique et sonore . Merci a Sasha pour les recommandations et a Sveta Odovski pour la soumission, un duo tres professionnel et rapide . N’hésitez surtout pas a faire affaire avec eux. Merci encore .
Ryan Larkin
1732200304
From the very beginning Factory Direct was a great choice.
Sasha and Sveta were knowledgeable and honest, as well as just a pleasure to work with. We went with them to replace some of our windows and throughout the whole process, they, and the rest of the team, proved to be reliable and dependable during every step, even after signing the contract.
The windows themselves were made with great quality, not to mention beautiful, and the installation went smoothly. They were on time, with the right materials, as scheduled and as described, for a great price.
The team installing the windows was also respectful of everything else in our house and were careful not to scratch or break anything while they were putting the windows in.
The windows were put in just over a year ago and we have had no short term or long term issues with any of them. If you want peace of mind that the project will just simply go right, Factory Direct will give you that.
Sasha and Sveta were knowledgeable and honest, as well as just a pleasure to work with. We went with them to replace some of our windows and throughout the whole process, they, and the rest of the team, proved to be reliable and dependable during every step, even after signing the contract.
The windows themselves were made with great quality, not to mention beautiful, and the installation went smoothly. They were on time, with the right materials, as scheduled and as described, for a great price.
The team installing the windows was also respectful of everything else in our house and were careful not to scratch or break anything while they were putting the windows in.
The windows were put in just over a year ago and we have had no short term or long term issues with any of them. If you want peace of mind that the project will just simply go right, Factory Direct will give you that.
Lina Debs
1731332721
I contacted Factory Direct to replace sixteen windows and six doors. I right away felt extremely comfortable with Sasha, the rep that came to take initial measurements. He was truly knowledgeable and explained everything in detail, answered all my questions and had a sample of the frame they would use. His presentation was the best I saw, and I did call multiple companies I knew right away I was going to choose Factory Direct.
The next steps went nicely and smoothly as well. Sveta handled sending me the estimate and making all the adjustment required until we were happy with all the choices. She was very professional and patient. Factory Direct offered me better quality at a competitive price.
Last step delivery and Installation, the team showed up on time, they promised everything would be done in 2 days and they delivered. Ujen the project manager and his team worked like machines. They were quick and did not waste any time and they cleaned everything. They did an excellent job.
So far, no regret, I’m incredibly happy with my choice. Thank You.
The next steps went nicely and smoothly as well. Sveta handled sending me the estimate and making all the adjustment required until we were happy with all the choices. She was very professional and patient. Factory Direct offered me better quality at a competitive price.
Last step delivery and Installation, the team showed up on time, they promised everything would be done in 2 days and they delivered. Ujen the project manager and his team worked like machines. They were quick and did not waste any time and they cleaned everything. They did an excellent job.
So far, no regret, I’m incredibly happy with my choice. Thank You.
Oleksandr Kazakov
1731108097
Exceptional service, timelines and work from Sasha and handling of any contracts/need from Sveta. Recommend!
Kolli Rajesh
1730292319
I had a great experience with Factory Direct when changing my windows and front door. I am really satisfied with the outcome; the new windows and door have completely transformed the look of my house. The process was smooth, thanks to Sasha and Sveta, from sales to closing. I especially appreciate Sveta's patience in answering my questions and her help with Renoclimat.
Alexandra Bogdanova
1729265607
I used services of Factory Direct for 2 projects (2 different houses). Both times it was done excellent! We changed the patio door, front door and windows (4 windows in one house and 11 in another one). Their team was very experienced and super efficient. They did their job with good quality and at the same time were able to finish within 2 days (for our big project, 11 windows, including those on the roof + front door and patio door). I also liked their windows' frame much more than any other window I've seen at my friends houses. They have wide frame and esthetically it looks very nice! The cost was also very good comparing with similar companies. I would highly recommend their service!
Smita Patel
1729192884
Had a really great experience with Sasha the first time at factory direct and we are going with them again for our back patio door replacement. He came over, was quick on the estimate and we got a good price. Looking forward to the install. Placed some pictures from our basement install right before finishing the trim and painting.
Myriam Larouche
1729095535
Prix très compétitifs, service exceptionnel, travailleurs extrêmement efficaces , courtois, rien à dire de négatif!!! Ils ont fait notre bloc au complet en moins de 3 jours, 20 fenêtres, certaines à changer de dimensions, une porte. Je recommande !!!
jie zhang
1728653141
After 2 years window installation, I’m satisfied with Factory-direct. The first is the service, it’s easy to communicate and always respond on time. Second, the quality is good, the new windows give us efficiency isolation to keep warm in winter.
Here I especially thank for Sacha, the rep who brings friendly and professional suggestions and estimation.
Now I will order big patio doors with them for my new solarium.
They’re worthy to be trusted and recommended.
Here I especially thank for Sacha, the rep who brings friendly and professional suggestions and estimation.
Now I will order big patio doors with them for my new solarium.
They’re worthy to be trusted and recommended.
Ebrahim Jalali Dil
1725105982
We chose Factory Direct Windows to replace our windows based on their high-ranking reviews. Initially, we were skeptical due to past bad experiences with construction companies not delivering on quality and deadlines. However, when we met Sasha and later spoke with Sveta, we immediately noticed a difference.
We received quotes from several companies and visited their showrooms, and it was clear that Factory Direct Windows offered superior quality. The key differences were their much longer warranty and flexible payment arrangements—they didn’t require full payment before installation, which reassured us that we would have leverage if the product quality wasn’t as promised. Sasha offered us a great deal that left no doubt about choosing them, and Sveta quickly arranged everything for us.
Even then, we remained skeptical, having previously dealt with companies whose behavior and communication changed drastically after contracts were signed. To our surprise, we received a call a week before the promised deadline to schedule the installation. When the installation team arrived, we were amazed by their politeness and attention to detail. They handled everything as promised, without any mess, and even cleaned up after themselves.
Based on our previous renovation experiences, we were prepared for a full day of cleaning, but after installing all the windows, we only needed a quick vacuum—and we were done! I wish other construction companies would hold themselves to this company's standards.
We are 100% satisfied and highly recommend them to anyone looking for high-quality windows, excellent customer support, and a hassle-free installation experience. Thank you, Factory Direct Windows, and special thanks to Sasha and Sveta!
We received quotes from several companies and visited their showrooms, and it was clear that Factory Direct Windows offered superior quality. The key differences were their much longer warranty and flexible payment arrangements—they didn’t require full payment before installation, which reassured us that we would have leverage if the product quality wasn’t as promised. Sasha offered us a great deal that left no doubt about choosing them, and Sveta quickly arranged everything for us.
Even then, we remained skeptical, having previously dealt with companies whose behavior and communication changed drastically after contracts were signed. To our surprise, we received a call a week before the promised deadline to schedule the installation. When the installation team arrived, we were amazed by their politeness and attention to detail. They handled everything as promised, without any mess, and even cleaned up after themselves.
Based on our previous renovation experiences, we were prepared for a full day of cleaning, but after installing all the windows, we only needed a quick vacuum—and we were done! I wish other construction companies would hold themselves to this company's standards.
We are 100% satisfied and highly recommend them to anyone looking for high-quality windows, excellent customer support, and a hassle-free installation experience. Thank you, Factory Direct Windows, and special thanks to Sasha and Sveta!
Brian Gurski
1724861695
This was a very professional job by Sveta ,Sasha ,and the work crew .They are very good at all aspects of the job .Excellent customer service ,fast and efficient job. Well done!
A very satisfied customer!
Thank you Factory Direct
A very satisfied customer!
Thank you Factory Direct
Vahram N
1724843123
Thank you Sasha, Sveta and all the team!
Alex
1724763694
Factory Direct Montreal replaced and installed all the Windows and doors in our home . After shopping around , their price and quality was a no brainer .
Their knowledge and customer service provided by Sveta and Sasha were excellent !
Addressed all our concerns and returned calls even after contract was signed while they were on vacation . Not to many people will give that kind of service in today’s world !
No regrets so far . Installation team did a good job and clean up after job was well done .
Their knowledge and customer service provided by Sveta and Sasha were excellent !
Addressed all our concerns and returned calls even after contract was signed while they were on vacation . Not to many people will give that kind of service in today’s world !
No regrets so far . Installation team did a good job and clean up after job was well done .
Malaika Awori
1724509973
Excellent experience with Sasha, Sveta and their team. Professional, great communication and excellent quality of work. We replaced 4 doors and most of our windows and were very happy with the result. Highly recommend!
Kevin Singh Kohli
1724350761
We chose this company because we knew that they would do amazing work. They did, they installed the windows beautifully well, the windows are secure and strong. We had Sasha as one of the installers of the window, he was amazing and he was really passionate about the work. I strongly recommend this company if you want to install windows, they’re really good.
Stephanie Bouchard
1724332007
Great experience from start to finish! Met with Sasha, got very detailed explanation of the difference in window quality etc. Price was great! Took about 8 weeks from signing contract to install. Install team did an amazing job. They cleaned up after themselves. Do not hesitate to go with Sasha and his team. You will not be disappointed!
Cynthia Roberts
1724023875
We chose Factory Direct after obtaining 5 quotes! We are very happy with the windows! The installation was amazing and Sasha and Sveta (our sales and administration contacts) were equally amazing. Would highly recommend Factory Direct!
Maximo Aybar
1723237743
I dealt with Sasha and Sveta for the replacement of 3 basement windows: good advice, quick response, good price, they arrived on time and finished the installation very well.
I recommend both very much.
I recommend both very much.
Ria Falvo
1723201905
Very pleased with the quote and service from Sasha, who genuinely cares about providing impeccable work. Our house looks beautiful with the change in our new windows. Highly recommended.
Rick Bastien
1723076785
Nous avons fait changé toutes les fenêtres et portes de notre chalet. Bien que l’installation a été faite en retard sur l’horaire prévue au départ (environ 2 semaines), mon épouse et moi sommes très satisfaits des résultats. L’équipe s’est appliquée et a fait un travail remarquable. Toujours poli et efficace, ils ont accompli leurs taches avec brio. Bravo à tous en commençant par Shan et Sveta qui a toujours répondu rapidement à toutes mes demandes! Hautement recommandé!
Brian Name
1722943240
Factory Direct did a fantastic job! Great service, friendly staff, I had to change my bay window to a straight window. I also added a brand new window in my basement to add more light. Very fast and very efficient.
Huge Thank you to Sveta and his team
Huge Thank you to Sveta and his team
loud as f!ck
1721484838
As a cabinet maker and furniture builder i have to say it was a pleasant experience to have my windows done by them in july 2024. i spoke with Tony (sales rep.) for the first time in April and everything went smoothly from there. We had several exchanges and i even visited the shop in ville-saint-laurent where i met Max which is their head installer. They gave me a quote considering extras for cutting slightly larger openings for most windows (10 windows total) and i was stunned to see that they were nearly 4000$ cheaper than the big name competitor and the guarantee was better as well. Max came by to take the final measurements and as promised my windows were installed within 7 weeks. They were a team of 3 men (Max and his boys) and they got all the windows done in 1 day (i couldn't believe it), urethaned and caulked. Great price, Great service, and i am more than satisfied. Even with my 22 years experience in woodworking and cabinet making i would not have done a better job. definitely recommend these guys!!! thx Tony and Max!!!
Mahdi Vakili
1721438768
Thank you Sasha and Sveta for excellent service and quality work.
My wife and I are very satisfied with this team. They are experts. Everything was great, answered the call, visit and service all on time.
My wife and I are very satisfied with this team. They are experts. Everything was great, answered the call, visit and service all on time.
Sean H.
1721428877
Fantastic service by Sasha for Sales, Customer Service by Sveta, and the Installation Team. Proactive, efficient and friendly. Highly recommended.
beatrice perrozzi
1720210305
I tried getting quotes from many other companies and Factory direct was the only one that gave me the best service and prices with quality products, since my first experience with factory direct I have now used them multiple times due to their great professionalism and care for their clients, I wouldn’t recommend anyone else when it comes to windows and doors replacement
Marta Balatsko
1719000960
Amazing service received from Factory Direct !
A-Z installers did an amazing job, dor is great quality, quick install and everything was clean after they left
definitely recommend for all your doors snd windows needs
A-Z installers did an amazing job, dor is great quality, quick install and everything was clean after they left
definitely recommend for all your doors snd windows needs
Andrei Halachkin
1718994694
Ella Abbasi
1718977946
We worked with Sasha/Sveta team and bought 3ply pvc windows. We are happy with the product, price and service. Instalation by Victor's team was very smooth.
Razia Malek
1718643017
I had my windows changed recently with Factory Direct Mtl mainly because of the exceptional customer care and follow up I received from Sasha & Sveta. They took the time to explain everything to me without any pressure. They guided me through the application process, for the renoclimat/greener homes gouv. program, where I would be entitled to some reimbursement for their qualifying energy star windows. They backed up their quoted prices and followed through with their word. The team who changed the windows were also very professional and organized. My windows look great and satisfy my expectation. They also guarantee & back up their quality & workmanship. Overall it was a positive experience for me and I would recommend them with out any hesitation.
Coop FDI Secretariat
1717896631
I highly recommend FactoryDirect because they did an outstanding job. It all started with Sasha's excellent presentation, followed by Sveta's detailed estimation. Despite the numerous changes I requested, Sveta always remained pleasant and provided great service. Eugene measured my windows accurately, and Anthony and his crew were exceptional. They worked efficiently, cleaned up after themselves, and were punctual and friendly. Their teamwork was like a well-oiled Swiss watch. I'm truly grateful for their incredible work. The pricing was also unbeatable after comparing with others. Do yourself a favor and choose FactoryDirect Windows and doors. It's a company I trust, and I will definitely recommend them to my family and friends.
Marko Kulik
1717855656
Fantastic experience dealing with this company. Very professional, very clean work. A tight and friendly team.
HIGHLY recommended.
HIGHLY recommended.
Andrey Jourkin
1717819244
I recently purchased windows from FactoryDirect Windows and Doors, with Sasha and Sveta assisting me throughout the process. Their service was excellent. Andrej and Victor did an amazing job with the installation. If you watch the video, you'll see why I'm so pleased. I highly recommend this company. Thank you for a job well done!"