Factory Direct Windows and Doors Inc.

Here to answer all your windows & doors questions

We welcome you to Factory Direct Montreal

Factory Direct Montreal is known for its extremely quick and efficient service. Like our commercial windows, all of our residential windows are completely serviceable, low maintenance and quick to repair.

At Factory Direct Montreal, we believe that exceptional service, combined with constant innovation, and decades of experience puts us in the best position to address all your door and window installation needs. We love talking to our customers and believe that the consultation process should be as clear and transparent as the windows we install.

Factory Direct continually succeeds at improving the elements that make a high-grade window, while removing the constant maintenance that causes frustration. We all want our windows to accent our homes, but at the same time be resilient enough to withstand weathering and time. Factory Direct believes that your windows should be an investment in your home.

Factory Direct Montreal only uses world-class production equipment to fabricate truly advanced vinyl windows. Our true innovation at Factory Direct is the fact that we make sure all phases of the window ordering process; initial consultation, ordering, production, and even installation by our dealers, is done with communication and proper customer service throughout the entire process.

What do our customers say about us?

Portes et Fenêtres Factory Direct Montréal Windows & Doors

4.5

Based on 362 reviews

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Portes et Fenêtres Factory Direct Montréal Windows & Doors

4.3

Based on 32 reviews

See all reviews

Alejandro Beru

1731524898

I purchase the windows one year ago for my property from this company, and I couldn’t be happier with my experience! The showroom is great, and Sasha took the time to provide all the information I needed to pick the perfect windows. Sveta was incredibly patient and kind, always answering my calls and questions—even with the many changes I requested! The team in the office is always welcoming and professional, which made the whole process smooth and enjoyable. The quality of the windows is excellent, and the prices were very reasonable. I’ll definitely be coming back for future investment properties. Thank you again for everything, "After yer of using my new windows, I recently encountered an issue, and the service department was incredible in handling it. They resolved the problem quickly and at no extra cost, which I really appreciated. From my very first interaction with the service manager, I felt well taken care of and am so glad I chose this company. Their professionalism and prompt response left a lasting impression, and I highly recommend them for their outstanding customer service!

nasim darabi

1731370307

We had a project with Factory Direct 2 years ago. We replaced 6 windows and we’re very happy with the results. The team were very professional. We’re going to have another project with them this year.

Lina Debs

1731332721

I contacted Factory Direct to replace sixteen windows and six doors. I right away felt extremely comfortable with Sasha, the rep that came to take initial measurements. He was truly knowledgeable and explained everything in detail, answered all my questions and had a sample of the frame they would use. His presentation was the best I saw, and I did call multiple companies I knew right away I was going to choose Factory Direct.The next steps went nicely and smoothly as well. Sveta handled sending me the estimate and making all the adjustment required until we were happy with all the choices. She was very professional and patient. Factory Direct offered me better quality at a competitive price.Last step delivery and Installation, the team showed up on time, they promised everything would be done in 2 days and they delivered. Ujen the project manager and his team worked like machines. They were quick and did not waste any time and they cleaned everything. They did an excellent job.So far, no regret, I’m incredibly happy with my choice. Thank You.

Oleksandr Kazakov

1731108097

Exceptional service, timelines and work from Sasha and handling of any contracts/need from Sveta. Recommend!

Kolli Rajesh

1730292319

I had a great experience with Factory Direct when changing my windows and front door. I am really satisfied with the outcome; the new windows and door have completely transformed the look of my house. The process was smooth, thanks to Sasha and Sveta, from sales to closing. I especially appreciate Sveta's patience in answering my questions and her help with Renoclimat.

Alexandra Bogdanova

1729265607

I used services of Factory Direct for 2 projects (2 different houses). Both times it was done excellent! We changed the patio door, front door and windows (4 windows in one house and 11 in another one). Their team was very experienced and super efficient. They did their job with good quality and at the same time were able to finish within 2 days (for our big project, 11 windows, including those on the roof + front door and patio door). I also liked their windows' frame much more than any other window I've seen at my friends houses. They have wide frame and esthetically it looks very nice! The cost was also very good comparing with similar companies. I would highly recommend their service!

Smita Patel

1729192884

Had a really great experience with Sasha the first time at factory direct and we are going with them again for our back patio door replacement. He came over, was quick on the estimate and we got a good price. Looking forward to the install. Placed some pictures from our basement install right before finishing the trim and painting.

Myriam Larouche

1729095535

Prix très compétitifs, service exceptionnel, travailleurs extrêmement efficaces , courtois, rien à dire de négatif!!! Ils ont fait notre bloc au complet en moins de 3 jours, 20 fenêtres, certaines à changer de dimensions, une porte. Je recommande !!!

jie zhang

1728653141

After 2 years window installation, I’m satisfied with Factory-direct. The first is the service, it’s easy to communicate and always respond on time. Second, the quality is good, the new windows give us efficiency isolation to keep warm in winter.Here I especially thank for Sacha, the rep who brings friendly and professional suggestions and estimation.Now I will order big patio doors with them for my new solarium.They’re worthy to be trusted and recommended.

Ebrahim Jalali Dil

1725105982

We chose Factory Direct Windows to replace our windows based on their high-ranking reviews. Initially, we were skeptical due to past bad experiences with construction companies not delivering on quality and deadlines. However, when we met Sasha and later spoke with Sveta, we immediately noticed a difference.We received quotes from several companies and visited their showrooms, and it was clear that Factory Direct Windows offered superior quality. The key differences were their much longer warranty and flexible payment arrangements—they didn’t require full payment before installation, which reassured us that we would have leverage if the product quality wasn’t as promised. Sasha offered us a great deal that left no doubt about choosing them, and Sveta quickly arranged everything for us.Even then, we remained skeptical, having previously dealt with companies whose behavior and communication changed drastically after contracts were signed. To our surprise, we received a call a week before the promised deadline to schedule the installation. When the installation team arrived, we were amazed by their politeness and attention to detail. They handled everything as promised, without any mess, and even cleaned up after themselves.Based on our previous renovation experiences, we were prepared for a full day of cleaning, but after installing all the windows, we only needed a quick vacuum—and we were done! I wish other construction companies would hold themselves to this company's standards.We are 100% satisfied and highly recommend them to anyone looking for high-quality windows, excellent customer support, and a hassle-free installation experience. Thank you, Factory Direct Windows, and special thanks to Sasha and Sveta!

Brian Gurski

1724861695

This was a very professional job by Sveta ,Sasha ,and the work crew .They are very good at all aspects of the job .Excellent customer service ,fast and efficient job. Well done!A very satisfied customer!Thank you Factory Direct

Vahram N

1724843123

Thank you Sasha, Sveta and all the team!

Alex

1724763694

Factory Direct Montreal replaced and installed all the Windows and doors in our home . After shopping around , their price and quality was a no brainer .Their knowledge and customer service provided by Sveta and Sasha were excellent !Addressed all our concerns and returned calls even after contract was signed while they were on vacation . Not to many people will give that kind of service in today’s world !No regrets so far . Installation team did a good job and clean up after job was well done .

Malaika Awori

1724509973

Excellent experience with Sasha, Sveta and their team. Professional, great communication and excellent quality of work. We replaced 4 doors and most of our windows and were very happy with the result. Highly recommend!

Kevin Singh Kohli

1724350761

We chose this company because we knew that they would do amazing work. They did, they installed the windows beautifully well, the windows are secure and strong. We had Sasha as one of the installers of the window, he was amazing and he was really passionate about the work. I strongly recommend this company if you want to install windows, they’re really good.

Stephanie Bouchard

1724332007

Great experience from start to finish! Met with Sasha, got very detailed explanation of the difference in window quality etc. Price was great! Took about 8 weeks from signing contract to install. Install team did an amazing job. They cleaned up after themselves. Do not hesitate to go with Sasha and his team. You will not be disappointed!

Cynthia Roberts

1724023875

We chose Factory Direct after obtaining 5 quotes! We are very happy with the windows! The installation was amazing and Sasha and Sveta (our sales and administration contacts) were equally amazing. Would highly recommend Factory Direct!

Maximo Aybar

1723237743

I dealt with Sasha and Sveta for the replacement of 3 basement windows: good advice, quick response, good price, they arrived on time and finished the installation very well.I recommend both very much.

Ria Falvo

1723201905

Very pleased with the quote and service from Sasha, who genuinely cares about providing impeccable work. Our house looks beautiful with the change in our new windows. Highly recommended.

Rick Bastien

1723076785

Nous avons fait changé toutes les fenêtres et portes de notre chalet. Bien que l’installation a été faite en retard sur l’horaire prévue au départ (environ 2 semaines), mon épouse et moi sommes très satisfaits des résultats. L’équipe s’est appliquée et a fait un travail remarquable. Toujours poli et efficace, ils ont accompli leurs taches avec brio. Bravo à tous en commençant par Shan et Sveta qui a toujours répondu rapidement à toutes mes demandes! Hautement recommandé!

Brian Name

1722943240

Factory Direct did a fantastic job! Great service, friendly staff, I had to change my bay window to a straight window. I also added a brand new window in my basement to add more light. Very fast and very efficient.Huge Thank you to Sveta and his team

loud as f!ck

1721484838

As a cabinet maker and furniture builder i have to say it was a pleasant experience to have my windows done by them in july 2024. i spoke with Tony (sales rep.) for the first time in April and everything went smoothly from there. We had several exchanges and i even visited the shop in ville-saint-laurent where i met Max which is their head installer. They gave me a quote considering extras for cutting slightly larger openings for most windows (10 windows total) and i was stunned to see that they were nearly 4000$ cheaper than the big name competitor and the guarantee was better as well. Max came by to take the final measurements and as promised my windows were installed within 7 weeks. They were a team of 3 men (Max and his boys) and they got all the windows done in 1 day (i couldn't believe it), urethaned and caulked. Great price, Great service, and i am more than satisfied. Even with my 22 years experience in woodworking and cabinet making i would not have done a better job. definitely recommend these guys!!! thx Tony and Max!!!

Mahdi Vakili

1721438768

Thank you Sasha and Sveta for excellent service and quality work.My wife and I are very satisfied with this team. They are experts. Everything was great, answered the call, visit and service all on time.

Sean H.

1721428877

Fantastic service by Sasha for Sales, Customer Service by Sveta, and the Installation Team. Proactive, efficient and friendly. Highly recommended.

beatrice perrozzi

1720210305

I tried getting quotes from many other companies and Factory direct was the only one that gave me the best service and prices with quality products, since my first experience with factory direct I have now used them multiple times due to their great professionalism and care for their clients, I wouldn’t recommend anyone else when it comes to windows and doors replacement

Marta Balatsko

1719000960

Amazing service received from Factory Direct !A-Z installers did an amazing job, dor is great quality, quick install and everything was clean after they leftdefinitely recommend for all your doors snd windows needs

Andrei Halachkin

1718994694

Ella Abbasi

1718977946

We worked with Sasha/Sveta team and bought 3ply pvc windows. We are happy with the product, price and service. Instalation by Victor's team was very smooth.

Razia Malek

1718643017

I had my windows changed recently with Factory Direct Mtl mainly because of the exceptional customer care and follow up I received from Sasha & Sveta. They took the time to explain everything to me without any pressure. They guided me through the application process, for the renoclimat/greener homes gouv. program, where I would be entitled to some reimbursement for their qualifying energy star windows. They backed up their quoted prices and followed through with their word. The team who changed the windows were also very professional and organized. My windows look great and satisfy my expectation. They also guarantee & back up their quality & workmanship. Overall it was a positive experience for me and I would recommend them with out any hesitation.

Coop FDI Secretariat

1717896631

I highly recommend FactoryDirect because they did an outstanding job. It all started with Sasha's excellent presentation, followed by Sveta's detailed estimation. Despite the numerous changes I requested, Sveta always remained pleasant and provided great service. Eugene measured my windows accurately, and Anthony and his crew were exceptional. They worked efficiently, cleaned up after themselves, and were punctual and friendly. Their teamwork was like a well-oiled Swiss watch. I'm truly grateful for their incredible work. The pricing was also unbeatable after comparing with others. Do yourself a favor and choose FactoryDirect Windows and doors. It's a company I trust, and I will definitely recommend them to my family and friends.

Marko Kulik

1717855656

Fantastic experience dealing with this company. Very professional, very clean work. A tight and friendly team.HIGHLY recommended.

Andrey Jourkin

1717819244

I recently purchased windows from FactoryDirect Windows and Doors, with Sasha and Sveta assisting me throughout the process. Their service was excellent. Andrej and Victor did an amazing job with the installation. If you watch the video, you'll see why I'm so pleased. I highly recommend this company. Thank you for a job well done!"

Askold Lensky

1717812749

Excellent quality, fast service. Alex is the manager beyond all praises! He explained everything clearly why we need double glazing. We recently bought a cottage and going to apply again to replace the windows there.

Viatcheslav Jourkine

1717811387

I want to thank Sasha and Sveta and FactoryDirect for their amazing service. They helped me choose my doors and convinced me after I had taken many estimations. I chose FactoryDirect because of the quality of the windows and the incredible presentation that Sasha gave me.Andrey and Victor did an incredible job with the installation. Good job, guys. Thank you very much. I am very, very happy and definitely recommend FactoryDirect.

Tanya Serper

1717805975

My Husband. And me went through about 7 different window companies prior to finding Factory Directed Windows & Doors. Sasha and Sveta, the sales representative, was absolutely amazing and the process was seamless from start to finish. The gentlemen who came to measure were very professional. Eugene. The installation experts, Anthony And his team. were phenomenal. They were on time, kept the area clean. I mentioned one area that was not caulked to my liking, and Anthony immediately fixed it with no questions asked ! Again thank you Factory Direct, thank you for making out home beautiful. It was excellent price ! 👌 I definitely recommend Sasha and Sveta

Steve Vultaggio

1717794894

Great job by Sasha and team . Doors look amazing the finishing makes a big difference. I will definitely be doing business with Sasha and team again. I Highly recommended Sasha for his fantastic experience and recommendations.

Catherine WEI

1717255188

I recently had new windows installed in my basement.I am very happy with the work they did. I would like to thank Sasha, Sveta and their installation team for showing me what professionalism is all about.Job well done, I would definitely recommend.Thanks again to all your team!

Cheryl Sevack

1717250463

We were very pleased with Factory Direct. Tony was excellent to work with and kept us informed every step of the way.Installation was seamless, thanks to Max and his efficient team! They were fast, clean and professional .Loving our new facelift!

Philippa Parks

1717111969

Very pleased with the service from everyone. They were quick to respond to inquiries and installation was done with care. Excellent “rapport qualité- prix”

Cathy P

1716837815

We had an amazing experience by choosing Factory Direct to change our windows and patio door. The team that did the job were very professional and very clean.We recommend Factory Direct to anyone that's thing of changing their windows.Thank you very much for a job well done.🌞

Sergey Nikolaychuk

1716598431

Sasha and Sveta you are rock stars of windows and doors 🤩👍Very professional from beginning to the end.From estimation visit to end of install everything was flawless.The best prices for the best quality.Anthony and his crew were top notch, punctual, clear, professional 👏Thank you very much.

Olena Moskalenko

1716596263

Just had our new windows and patio door installed and we could not be happier.Sveta and Sasha are the best sales team.Antony and his crew were amazing and very helpful. Very professional, clean and polite team.Overall we are very happy.Highly recommend!

Mazen Kassem

1716590693

It was my first project for replacing three very big and five medium size.after getting many offers, I met Sasha, he is a knowledgeable and explain every thing in simple way. he gave me better quality and price.The installation day was as agreed without delay. Sasha told me the he will sent good teams, but I found that he sent the best.Installation team came on time. they cover the area before starting the work, they were organized and professional. after finishing they clean all over the area.when they working,we didn't felt that somebody in your house. they did a great work from A to Z.installation and finishing were wonderful,more than our expectations. even we didn't need to do any touch up paint they replied on all our concerns.Thanks for Sasha and his great team.Its my pleasure that you handled my project.

Kar Nap

1716475510

Got my windows from Factory Direct Sasha was the representative gave me an amazing service .We compared prices with other suppliers and for quality & service offers by Sasha and Sveta we went with FD because of their professionalism . Great experience we recommend going with Sasha & Sveta anytime . my windows and doors are beautifully installed and they even cleaned after. We have come back to do the patio door and another window as always Sasha was pleasant professional and we appreciate that company 100% highly recommended very happy customer.

Bob Kos

1715809651

Excellent product excellent service,highly recommend.

Tim Jagger

1704385590

Factory Direct replaced all our windows, front door and two patio doors. Job was done on time, clean and professional. Prices were very competitive, the salesman was friendly and helpful throughout the way. We required one post installation service and they addressed any pending issues within a week. Very happy for choosing them!

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1682637750

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Della Martin

1669816957

Amazing staff, friendly, professional and helpful. Always felt well taken care of through the buying process and installation. Some delays but all was properly communicated and handled. Very happy!

Susan Phillips

1669639945

Only windows and doors company I can ever trust! They will go above and beyond for you. Highly recommended!

Janelle Hope Visser

1667871131

Most amazing to deal with. Doors beautiful. Installation brilliant and overall amazing to deal with.

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1648551799

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Sasha Mc Shket

1636671349

I love this company very friendly staff very quality windows and doors which is UPVC

Emanuel Medeiros

1634039449

just got my windows and 2 patio doors installed, great service and best prices, Sergei the sales representative was always available for questions or information

Tanya Siv

1626458560

We had this company replace all the windows and doors in the house. Alex came soon after we called and gave us ideas and prices. Alex was Very professional, knowledgeable and simply a nice person.
We ordered all the windows and doors and a couple of weeks they crew came to install it all in one day!
The job was done with great attention to detail and the finished product is just wonderful. Thank you Alex and Crew. You Rock!
Highly recommend ⭐️⭐️⭐️⭐️⭐️
(Before and after pictures)

Alia Tabbara

1614024022

Great product and amazing team!

Mekhael Barcafe

1613609589

excellent service travaille d équipe très compétant produits des qualités et bon prix je vous recommande 100% Merci ,Sergery et à toute l équipes,,,,,,,

LJ Lasangue

1607310506

A great experience from getting an estimate all the way to getting our windows and doors installed. Sales rep was friendly and came back to make sure we were OK during the installation. The installers were very professional and friendly. They would always update us through out the install and answer any questions we had. Thanks guys

Frank V. Guerriero

1604835055

Our sales rep Sergey was instrumental in helping us choose the best quality windows for our home while keeping our budget in mind.
The installers, lead by Max, did a spectacular job. I am looking forward to seeing how these windows perform during our deep freeze winters. Great job guys! Keep up the good work!

Lina Asselien

1563735914

Service excellent, professionnel et rapide.

Nancy Rassy

1563309241

New doors are installed.. Peter and his team were great, professional and helpful. A good experience from Sales Rep to installation team! This Rive-Sud group is highly recommended.

Norman Miller

1554402190

Windows and doors look fantastic. The service was impeccable. The installers were a pleasure to work with. Their prices came in as much as half of competitors quotes.....almost too good to be true....but a reality! I would highly recommend Alex and his team.
Edit

Jean Marie Charbonneau

1553438118

L'ensemble fait un tout car tout est bien répartis, je suis persuadé que tout ceux que vous avez fait et que vous allez faire trouveront preneurs, personnellement je vous dis félicitation, bonne réussite et ne perdez pas patience.

Mark Sexsmith

1542580690

Peter and the Factory Direct team are very professional and courteous. We are pleased with the workmanship and the look of the windows and door. Would highly recommend.

Laura Marie Jordan

1523108390

Alex came to our house for an estimation for 6 windows and was very friendly and informative. The guys who installed the windows were very pleasant, fast, and professional.Highly recommend this company very pleased with the installation.

Cristy Celeste Hunter

1520272945

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2023 CBRB Inc. Factory Direct Windows and Doors Inc. Certificate

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Factory Direct Montreal Information

1190 Rue Bégin, Saint-Laurent, QC H4R 1X1

Phone: 514 387-0001
Email: info@factorydirectmontreal.ca

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