Windows and Doors Replacement Montreal

I had my windows replaced through Factory Direct, and my representatives were Sasha and Sveta — a wonderful team!

Sasha came over and patiently explained to me the differences between various companies and types of windows. He helped me choose the most suitable windows and the best opening options for my home. He also recommended the most optimal glass package for my needs — I wanted the most energy-efficient and soundproof option.

Sasha suggested a triple-glass package with Low-E 180 coating on both sides. I even checked their hardware suppliers myself — it turned out they use German Roto hardware, which is excellent German quality, and Cardinal glass, which is considered the best supplier in the North American market.

I took the time to study all the materials and compare prices from several companies. Factory Direct turned out to be very competitive — but what impressed me most is that for the same amount of money, they gave me much more than any other company offered. Money is important, of course, but it’s even more important to spend it wisely and get real quality for what you pay — and that’s exactly what I got with Factory Direct.

This was a big project — I replaced all the windows — so I approached it thoroughly, and I’m very happy with the results.

If you’re looking for someone knowledgeable, honest, and attentive who truly cares about your project, I highly recommend Sasha, Sveta, and the Factory Direct team!

Factory direct did a great job installing two bedroom windows that I bought, both rooms had accent walls and they made it look like the windows were part of the accent walls without ruining them, great job thank you.

I chose Sasha and Sveta from Factory Direct, and Eugene’s team did the installation. My old windows from another company were falling apart, so I decided to replace them. It’s been over three months since the new windows were installed, and the difference is incredible! My home is much quieter and cooler, especially during the summer. The installation was flawless — fast, clean, and professional. Sasha’s service was outstanding: he explained everything, helped me choose the right windows, and supported me through the whole process. I’ve already recommended him to my neighbor, and he decided to replace his windows too. I’m sure soon the whole neighborhood will be upgrading with Factory Direct — that’s how happy I am with the result!

Great experience with Sasha and the whole team at Factory Direct. Good product and good service and competitive pricing.

Posting this review 1 year after installation as to experience the windows throughout all seasons.

Overall, I’m very satisfied with Sasha and Sveta for having provided an excellent sales experience. They were helpful in answering my questions, provided recommendations, and followed-up post installation to ensure satisfaction.

The windows are of good quality and the installers did a fantastic job, they even helped fix a broken-panel in my existing door free of charge while on site.

I later recommended Sasha for my father-in-law’s windows replacement, he also attests to the excellent service from Factory Direct.

Thank you to Sacha,Sveta for the amazing, no headache services!

Thank you for the installation team for quick and clean work!

Would recommend to anyone.

-Elia